System Services
We know from experience that you have high demands in terms of reliability and availability. Reliable operation requires a regular service check. The imc Service Check includes the system maintenance of our imc products according to the service interval plan. Accuracy and safety through manufacturer expertise: "All-round carefree" and forward-looking!
Service form |
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| Service form imc Test & Measurement GmbH |
Data Sheet |
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| imc Calibration Technical Data Sheet |
| imc Service Check Technical Data Sheet |
Definitions of terms |
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| Explanation of terms Notes on the service form (as at August 2025) |
imc Calibration & Adjustment
imc devices are supplied with a factory calibration certificate and fully function-tested. In the course of operation and depending on the operating conditions, the measurement uncertainties change. This is monitored by regular calibration (e.g. DIN EN ISO 9001). imc guarantees its calibration values for a period of 12 months. After this period, the system should be calibrated and, if necessary, adjusted. We recommend calibration every 12 to 24 months, depending on the use of the device.
» Detailed information concerning imc Calibration (PDF)
» Sample certificates
imc Service Check
Service concept: "All-round carefree" and forward-looking!
Accuracy and safety through manufacturer expertise!
The Service Check includes the system maintenance of our imc products according to the service interval plan as specified by the manufacturer, as well as a complete function test. If you want to ensure the reliability of your measuring systems and protect your investment, the Service Check ensures maximum availability.
» Detailed Information concerning the imc Service Check (PDF)
Send device to service
In order to provide you with smooth and efficient service, we ask that you contact our service team in advance.
Please use our service form.
Once we have received your request, you will receive a quote including an RMA number.
Important: Please do not send any devices before you have received an RMA number.
Further information on shipping and processing can be found under “Explanations.”
If you have any questions, please do not hesitate to contact us.
Check Your Service Status
Verify the service status of your device by entering its serial number.
Express Service
Would you like to have your device back from service as quickly as possible?
If the downtime of the device is to be reduced to a minimum, we recommend:
Please send us the completed service form in advance by e-mail (service@imc-tm.de).
Price on request (costs: 30% on the desired service)
The Express Service includes preferential and fastest possible processing at imc within 5 working days plus shipping. This service can only be used after consultation and confirmation of the date by the imc Service Center. Further claims are excluded.
