- Structural Analyzer - Why does my experiment no longer work after downloading?
imc WAVE Structural Analyzer
After loading my experiment, the channel configuration is no longer correct. The "Input" and "Roving" parameters are now activated for all channels marked as "Output". Therefore the experiment does not work any more!
In order to avoid this problem when loading the experiment, the checked boxes must be manually deactivated once. From this moment on, the settings will be set correctly even for subsequent loadings.
Set the "Input" parameter (logical value) for all "Output" channels one time to "True" and then back to "False".
The same applies to the "Roving" parameter.
The experiment can then be saved. No "wrong" check boxes will be checked during subsequent loadings.
- How can I add my measurement device in Explorer?
Even if you've already connected the imc DEVICES/STUDIO software with the device, it is not yet listed in Explorer. By clicking on the Data (Device) button in imc STUDIO, you can open it in Explorer. Or via Tools -> File Manager in imc Devices.
It will open the following dialog box. Under imc Systems, click on the Devices icon.
Next, using the right mouse button, click anywhere on an open space, then under context menu, choose new. This will open the Add Device interface dialog box. Now click on Search Network.
Select the desired device and confirm with OK. The device is now available in Explorer under Devices.
- My measurement data are incomplete. How can I repair this?
Among other things, incomplete measurement data occur if the UPS in the device is defective and, is therefor, not allowing the device to shut down correctly.
To repair the incomplete measurement data, follow these steps: First, download the following file: repair_tool.zip
Then, simply copy Repair.exe and dirrepair.bat into the folder with the defective files (Make a Back-up first!) and execute dirrepair.bat. After this, you should now have access to the defective data.
Unfortunately, this doesn’t work in all cases. Always make sure that you make a back-up copy of your data. If this solution hasn’t worked, please contact the imc Hotline.
- I just switched a channel in the Set-up plug-in to active, but it isn't showing up in the Data Browser. What's wrong?
Channel not showing up in the Data Browser
I just switched a channel in the Set-up plug-in to active, but it isn't showing up in the Data Browser. What's wrong?
To increase performance, configurations are not automatically refreshed after every change in the Set-up. To refresh the configuration manually, click on "Process" button under the Devices tab in the ribbon controls.
The same command can also be found in the toolbar of imc STUDIO.
- Does imc STUDIO require an unlock code?
imc STUDIO requires an unlock code
An imc DEVICES version always belongs with an imc STUDIO version. Here you can find out why an unlock code is required and how you get it.
An imc DEVICES version always belongs with an imc STUDIO version. The imc STUDIO software that uses imc DEVICE version ≥ 2.7 devices requires an unlock code. An update of imc DEVICES version 2.7 is not free of charge. Please make inquiries to your local distributor to submit a quote. Please note that only certain groups of devices are supported by imc STUDIO. For more information, refer to the technical data sheet and to imc STUDIO.
For questions, your local distributor will be happy to assist you or you can directly contact our hotline.